Effective Date: July 23, 2026 | Last Updated: July 23, 2026
This Returns & Refunds Policy explains the conditions for returns of home decor, fashion accessories, and everyday essentials.
Customers may request a return within 30 days of delivery. Contact us at info@harwinoutletmall.com with your order number.
Unused items in original packaging with tags attached may be eligible for return.
Used, washed, altered, or final sale items are not eligible for return.
Products must be in original condition, unused, with all tags and packaging.
Contact us to request a Return Authorization (RA) number before shipping items back.
Customer is responsible for return shipping costs unless the return is due to our error.
Certain products may be subject to a restocking charge, communicated during the RA process.
Returned products are inspected to verify condition. You will be notified once complete.
Approved refunds are processed to the original payment method. Processing times depend on your payment provider.
Contact us to request an exchange for a different size or color, subject to availability.
Contact us within 48 hours for damaged, defective, or incorrect items. We will arrange a replacement or refund at no additional cost.
Harwin Outlet Mall
9507 Harwin Dr
Houston, TX 77036
Phone: +1 (713) 789-5582
Email: info@harwinoutletmall.com